Customer Portal — AI Integration
Status: populated Owner: Product Engineering (Frontend) Last updated: 2026-04-18
1. Overview
The customer-portal does not directly integrate with any AI or LLM service. AI capabilities in the platform are handled by the ai-gateway-service (if present in the platform stack) and are consumed via the standard backend API.
2. Possible Future Touchpoints
| Feature | Description | Status |
|---|---|---|
| AI-assisted message composer | Suggest SMS copy improvements in the test SMS sender | Post-MVP |
| Anomaly alerts | Surface AI-detected delivery anomalies on dashboard | Depends on analytics-service AI features |
| Smart webhook debugger | Explain delivery failures in plain language | Post-MVP |
3. Current State
No AI API keys, no LLM SDK imports, no prompt templates exist in this service. The portal renders data from backend services that may themselves use AI internally, but the portal has no direct AI dependency.