Notification Service — AI Integration
Status: populated Owner: Platform Engineering Last updated: 2026-04-18
1. Current Usage
None. Notification content is fully deterministic (Handlebars template + event data). No AI inference required.
2. Forward-Looking (not in scope)
| Candidate | Purpose |
|---|---|
| Smart notification batching | Group multiple low-priority notifications into a digest email using LLM to summarize; reduce notification fatigue |
| Subject line optimization | A/B test AI-generated subject lines for invoice emails to improve open rate |
| Alert summarization | Condense multiple system.alerts events into a human-readable summary for the platform.admin digest |
All future AI integrations route through ai-gateway-service. No direct SDK imports from this service.
3. Constraint
AI must never generate content that includes real financial figures, customer PII, or security credentials. If AI is used for subject lines or summaries, the data passed to the model must be anonymized (replace amounts with placeholders, replace names with roles).